Role of the Health and Social Care Worker | Reflection

graphic symbol of the Health and complaisant C ar toyer ReflectionSharon Heather Ferguson-Guy endpoint 1 Understand extending relationships in health and social caveat11explain how a working relationship is divers(prenominal) from a ain relationshipA working relationship is where your stance is to be more reserved yet professional. You pass on be located with people that you would work with as part of a group, each of you give work towards achieving the same priorities of cargon, working together knowing the procedures of the workplace. You mustiness be aware of your responsibilities for whatsoever errors or mis put one acrosss, universe aware that you are responsible for your actions. You are non in the job to like the people you work with but, having respect for your fellow work colleague is vital as salubrious as obtaining the same in return. So then your personal opinions and feelings are best kept to yourself. A working relationship must submit good profess ional intercourse skills.A personal relationship is a relationship through your own choices, like a friend that bottomland character the same things as yourself, such(prenominal) as hobbies and interests. You may share your thoughts and opinions, the relationship is reciprocated because of the friendship you yield formed with them, also with a personal relationship you female genitalia say what is on your mind without the worry of being reported for stepping out of line. This is where trust bonds a personal relationship and chat is relaxed.12Describe different working relationship in health and social care settingTwo types of working relationships in social care areProfessional relationships i.e. with a doctor, district nurse, serve users and the friends or family of them.Working relationships i.e. with my manager, colleagues.(It would be disrespectful to talk to a limit for example in the same manner as your work colleague) expiry 2 Work in shipway that are agreed with t he employer21describe why it is important to adhere to the agreed range of mountains of the job powerIt is important to adhere to an agreed scope because by straying outside of this I may put individuals at risk, such as patients in my care and fellow work colleagues. Knowing that I was employed for my skills and qualifications that are in the job description, my employer would be assured in my capabilities for the position. You must not undertake a job role if you are not trained or qualified to do as this sight put people in danger as well as yourself, and you will be made accountable. If I was asked to undertake a labor movement that was not in my job role I would have to disown as I may not be qualified for that specific task. My colleague should be understanding in my refusal as I wouldnt want to put whatsoeverone in danger.22Access total and up-to-date details of agreed shipway of workingAgreed ways of working includes policies and procedures. The employer would have given me my role and responsibilities for my scope of practice this is to arouse sure that the randomness given to me for my role is done in the advance manner. They also trust me that I shall do my job within the role with a professional attitude.23Implement agreed ways of workingIt is important to update policies to reflect changes in legislation and trifle sure that staff understands them, as these will give a superior general guidance on how you should carry out your duties within the workplace. If something changes and you are not so sure on the proceedings then you should ask your precedential or workplace manager for advice. They will be pleased that you have taken notice of any changes and asking them for advice.Outcome 3 Work in compact with others31explain why it is important to work in partnership with othersBy working in partnership with others we can use their expertise and provide more effective care, as you will be providing more of a holistic type of care. Y ou will be looking at the individual as a satisfying person and you will be in touch with their family and friends, also you would be in contact with other carers, social workers and Doctors. You are all victorious part as a team of entertain providers that will value the individual with their overall care.32Demonstrate way of working that can help alter partnership workingWorking in small teams and regular meetings and keeping good communication all improve partnership working. This will include keeping any information to the relevant persons involved. Having agreed values or imports. Ensuring confidentiality.33Identify skills and approaches call for for resolving fightingsSkills needed for resolving conflict include diplomacy, patience, empathy and good communication skills. thither will come a time where a conflict will arise between work colleagues service users or others that you may have to encounter. Working together as part of a team you can put together knowledge an d any ideas to resolve the matter. There will be social factors, values and also conflicts from differences in opinions these can add fuel to the fire. Communication problems can arise with a scatty of listening skills this can build up the walls so lack of information sharing can falter. You must find a quiet eye socket where conflicts can be discussed so things cannot be misread using intermediation skills between parties involved you should therefore use the example belowall(a) importance is to listen to all sidesAnything that is said even if it is criticism must responded to, with empathyBeing impartial to those involved and the points of conflictDont take criticism to heart as it wont be direct to you personallyIf help from someone else is needed, ask for itIs the person showing congruity to what they are trying to put acrossLook for a compromise that will resolve the issueResolve and defuse for the desired outcomeStaying calmStaying focussed and without interruption34Demons trate how and when to rise to power support and advice aboutPartnership working I should access support and advice about partnership working before taking responsibility for any major decisions.Resolving conflicts To take advice on resolution before any conflict gets out of hand.ReferencesCaroline Morris, 2011. Level 3 Health and Social Care Diploma. By Caroline Morris, Val Michie. Edition. Hodder Education. 96-108Doane, GA, 2002. Beyond behavioural skills to human-involved processes relational care for practice and interpretive pedagogy. Journal of Nursing Education, 41 issue 9, 400-404.Higgins, M, 2013. routine your influence for good. Nursing Standard, 27 issue 49, 62-63.Tingle, J, Cribb, and A 2002. Nursing virtue and Ethics. 2 Edition. Wiley-Blackwell. 22. 2.2Webb, K, 2013. Stand up and be accountable care. Nursing Standard, 27 issue 29, 26.Sharon H Ferguson-Guy / NVQ3 Diploma ECA 1 of 2